TERMS OF SERVICE

The rules of the game

Last updated: November 13, 2026

Who we are

Exhibit Nine (exhibit9.com) is run by Houssem Bahri, an individual based in Tunisia. You can reach us at hello@exhibit9.com.

Your account

You must be at least 16 to create an account: the cases deal with murder and other mature themes. One account is for one person. You sign in with Google or with links sent to your email, so keep access to that account private.

Free cases and paid plans

Some cases are free with an account. A monthly or yearly subscription opens every case, including each new monthly case and its weekly episodes, for as long as it is active. Lifetime is a one-time payment for access to every case for as long as Exhibit Nine runs.

Payments

Our order process is run by our online reseller Paddle.com. Paddle is the Merchant of Record for all our orders. Paddle handles payments, invoices, taxes, customer service questions about orders, and refunds. Prices include tax. Subscriptions renew automatically at the end of each month or year until you cancel. If we change a price, we will tell subscribers by email before their next renewal.

Canceling

You can cancel at any time from your detective file ("Manage subscription"). You keep access until the end of the period you paid for, and you won't be charged again.

Refunds

If you are not happy, you can get a full refund within 14 days of any payment, including a renewal, with no questions asked. Email hello@exhibit9.com, or contact Paddle at paddle.net. Once refunded, the plan ends. This does not affect any rights you have by law where you live.

Fair play

Exhibit Nine is for your personal use. Do not share your account, copy or publish case content or solutions, or try to break, overload or get around the website. If you break these rules, we may close your account. If we close a paid account without a good reason, we will refund the time you have left.

Our content

All cases, characters, places and companies are fiction. Any resemblance to real people is a coincidence. The cases, texts, images and website belong to Exhibit Nine.

Changes

We may add, change or retire features and cases, and update these terms. If a change matters to you, we will tell you by email or on the site before it applies.

Liability

We work hard to keep Exhibit Nine running, but we cannot promise it will never be interrupted. As far as the law allows, we are not responsible for indirect losses. Nothing in these terms limits rights you have as a consumer.